MEPCO Reconnection After Disconnection Guide
To restore a MEPCO supply cut for non-payment, clear the full arrears with late payment surcharge, pay the reconnection fee set against the arrears figure that triggered the order, and apply in writing at your sub-division. The fee runs from Rs 100 to Rs 10,000. MEPCO then issues a Reconnection Order and the field office restores supply.
First work out which stage you are at
Two different events get called disconnection, and they cost very different amounts.
- Stage one: supply cut, meter still on the wall. This follows the due date on your second-month bill passing unpaid. Nothing has been removed. You owe arrears, late payment surcharge and the reconnection fee.
- Stage two: meter gone. If the third-month bill and the two months behind it go unpaid, MEPCO issues an Equipment Removal Order, lifts the metering installation and allots a permanently disconnected code. Now hardware, a storage clock and your security deposit come into it.
Check your last bill before you go anywhere. Two months in the arrears line puts you in the first case. A missing meter puts you in the second.
If the meter is still hanging there weeks after an ERO was raised, one clause protects you: where MEPCO leaves the equipment in place for its own convenience, you cannot be held responsible for theft of electricity or material from it.
What reconnection actually costs
Three separate amounts, quoted separately at the counter.
1. Reconnection fee. Charged against the arrears on which the disconnection or removal order was raised, not against what you owe today.
| Arrears that triggered the order | Fee |
|---|---|
| Up to Rs 1,000 | Rs 100 |
| Rs 1,001 – Rs 5,000 | Rs 300 |
| Rs 5,001 – Rs 15,000 | Rs 900 |
| Rs 15,001 – Rs 1 lakh | Rs 2,000 |
| Rs 1 lakh – Rs 5 lakh | Rs 2,500 |
| Above Rs 5 lakh | Rs 10,000 |
Look at the two lowest rows. Nearly every guide online begins this table at Rs 500 and drops them. If your default was small, check the slab against your own arrears figure before you pay.
2. Minimum or fixed charges for the gap. A single-phase domestic or commercial connection under A-1 or A-2 pays a flat Rs 100, whatever the length of the disconnection. Three-phase A-1 and A-2, industrial B tariffs, agricultural tube wells and flat-rate D-1 pay by duration: actual fixed charges for the first ninety days, then one month per quarter up to three years, then one month per year beyond that. Bulk supply and public lighting pay nothing under this head.
3. Meter rent. Charged for the entire disconnected period, up to the reconnection date. This is the figure that quietly grows while a connection sits idle.
There is a 365-day clock on your meter
Removed material is held at the sub-division office and entered in a register. Apply inside 365 days of the disconnection date and it goes back on your wall at no material cost.
After 365 days it returns to store as stock. Apply between 365 days and three years and you get credit only on the depreciated value, and only if you paid for that material in the first place. Past three years, no credit at all, even if you bought the meter yourself.
Security deposit
| Your position | What you pay |
|---|---|
| Deposit untouched, gap under 365 days | Nothing extra |
| Deposit adjusted against arrears, gap under 365 days | The adjusted amount only |
| Deposit untouched, gap over 365 days | Difference between what MEPCO holds and the current rate |
| Deposit adjusted, gap over 365 days | Full deposit at current rates |
Past three years, reconnection is often the wrong route
This is where people lose the most money. After three years disconnected, you may apply for a new connection at the same premises instead of reconnection, once all dues on the old account are cleared. Choose that route and nothing on account of fixed or minimum charges for the disconnected period is debited against the premises. Your original security deposit is adjusted against the old arrears and you are billed the balance. Work out both figures before deciding. Years of accumulated fixed charges and meter rent frequently cost more than a fresh demand notice.
Past ten years the choice disappears. Reconnection is no longer available and a new connection is the only way back.
When the fee is nil
No reconnection fee applies where the supply was cut on technical grounds, for unauthorised extension of load, for tariff misuse, or for a seasonal industry in its off season. If the disconnection is later set aside by NEPRA, a court or the Provincial Office of Inspection, the reconnection fee, minimum charges and security deposit all fall away.
Where your arrears have been partly set aside, or you have been allowed arrears split into instalments, reconnection follows on deposit of the remaining amount or the first instalment.
At the sub-division
Pay at a designated bank and keep the stamped bill. Apply in writing to the AMO or SDO with your reference number and CNIC, and get a diary number on your copy before you leave.
MEPCO issues the Reconnection Order on receipt of payment, and billing is regularised as soon as the reconnection is executed. Ask for the RCO number. One right almost nobody claims: on every reconnection and every meter change, Parts III and IV of the application form must be filled in and a signed copy handed to you. That copy records the new meter number, its initial reading and the seal numbers. Without it you have no proof of the reading your account restarted from.
FAQ
Can MEPCO cut my supply over one unpaid bill?
No. One month’s default is not a ground for disconnection on its own.
Does the reconnection fee change if my arrears grow after the cut?
No. It is fixed against the arrears on which the order was raised.
My meter was removed three years ago. Can I still get it back?
The connection can be reconnected up to ten years, but the meter itself is gone from store and no credit is due on it after three years.
Is the fee the same for a shop and a house?
The reconnection fee is identical. The minimum charges differ, and single-phase A-1 and A-2 both sit at Rs 100.
